Auramax FZC (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or interact with our website www.aura-max.com, and when you use our services as a cleaning material supplier.
By using our website or services, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect information to provide you with high-quality services, improve your experience, and ensure trust and safety. Information we collect includes:
a. Personal Information
- Name, email address, phone number, company name, and location.
- Payment and billing information when making purchases.
- Any information you voluntarily provide when contacting us or subscribing to newsletters.
b. Non-Personal Information
- Browser type, IP address, device type, operating system.
- Pages visited, time spent on the site, referral links.
- Cookies and usage data to improve website functionality.
2. How We Use Your Information
We use your information responsibly to:
- Provide, manage, and improve our products and services.
- Process orders and payments securely.
- Respond to inquiries, requests, or complaints.
- Send updates, newsletters, or promotional materials (if you opt-in).
- Ensure website security and prevent fraud.
- Comply with legal obligations and enforce our Terms & Conditions.
3. Cookies and Tracking Technologies
Auramax FZC uses cookies, analytics, and similar technologies to enhance your browsing experience and understand website usage. Cookies may help us:
- Remember your preferences.
- Analyze site performance.
- Deliver personalized content and offers.
You can disable cookies in your browser; however, some features may not function correctly.
4. Information Sharing
We do not sell, trade, or rent your personal information. We may share information only in the following situations:
- With service providers: Trusted partners helping us operate our website or services (e.g., payment processors, delivery services).
- For legal reasons: When required by law, regulation, or legal process.
- Business transactions: In case of merger, acquisition, or sale of assets, your information may be transferred securely.
All partners are obligated to keep your data confidential and use it only for intended purposes.
5. Data Security
Auramax FZC implements robust security measures, including encryption, firewalls, and secure servers, to protect your information. While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary for:
- Providing our services.
- Complying with legal obligations.
- Resolving disputes and enforcing agreements.
After this period, we securely delete or anonymize your data.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent to receive marketing communications.
- Object to or restrict certain data processing.
- Request a copy of the personal data we hold about you.
8. Children’s Privacy
Our website and services are not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided information, please contact us, and we will delete it promptly.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.
10. Changes to This Policy
Auramax FZC may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review the policy regularly for any updates.
11. Contact Us
If you have questions, concerns, or requests regarding your privacy, please contact us:
Auramax FZC
Phone: +971525453816
Address: Umm Al Quwwain, UAE
Trust & Transparency Statement:
Auramax FZC is committed to maintaining the highest standards of privacy and transparency. We respect your data and ensure all processing aligns with legal requirements and best practices.